What's up with Dell these days? I was a die hard customer of Dell for about 10 years. The 3 notebooks I purchased during this period were from Dell and all had at least one visit to the service centre. The last series XPS M1330 was rigged two times to change the motherboard. The 2nd time around, I had to convince the Dell service centre to bear the expenses as this was a widely known issue on this model. I gave up buying Dell products in 2009. Moved on to Acer, have 3 of their units and not a single has been sent back.
Few months back I decided to take the Dell Streak mini-tab as this was the only 5-inch model available in the market. Guess what, it lasted me 4 months before having a hardware failure. I returned it to the shop and was informed that about 5 of these units have been returned due to hardware issues and there is no support available in this region (UAE) to fix these. Great, what a hogwash. Maybe it's just my stars..
I get a feeling that dell is more focused on the presentation than what the unit should deliver. For now, I am not wasting any more of my resources on Dell.
Few months back I decided to take the Dell Streak mini-tab as this was the only 5-inch model available in the market. Guess what, it lasted me 4 months before having a hardware failure. I returned it to the shop and was informed that about 5 of these units have been returned due to hardware issues and there is no support available in this region (UAE) to fix these. Great, what a hogwash. Maybe it's just my stars..
I get a feeling that dell is more focused on the presentation than what the unit should deliver. For now, I am not wasting any more of my resources on Dell.
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